The same full-range of services provided during the weekdays are also provided at night and on holidays.

In 2000, we began a "365-day-a-year parts delivery service," a service that ships parts on the day of order, even on Sundays, and "evening service calls." This customer support was a first in the industry for air conditioning manufacturers. No matter the type of inquiry, we are able to respond to all inquiries at the contact center by assigning seasoned service engineers that can handle all kinds of consultations including requests for repairs, parts order, and technical support. By performing after sales service in real-time 24 hours a day 365 days a year, we hope to meet the diversifying needs of people with solutions suited to their lifestyles in order to bring our customers even great satisfaction.

Daikin Contact Center

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