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Contact us |
After Sales Service : Air Conditioning System |
After Sales Service : Container Refrigeration Unit |
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Customer satisfaction is given the first priority in Daikin's service.
We have built the foundations to offer total customer service.
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| Daikin Contact Center responds to inquiries regarding every aspect of air conditioning. |
The Airnet Control Center is linked online to contacted buildings under monitoring. |
Daikin's service vehicles are equipped with state-of-the-art mobile computing devices, keeping service engineers with the up-to-date information they need. |
The D-BIPS integrated building monitoring board monitors and controls a wide variety of facilities and equipment inside buildings. |
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| The difference between Daikin's service and that of its competitors |
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We provide the highest-quality service available in the air conditioning industry at all times.
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| When difficulties arise, Daikin service engineers reach the site of the problem quickly to repair the system rapidly, accurately diagnose abnormalities, and take corrective measures to prevent recurrence. Our service engineers also discuss the problem with customers fully and clearly, from the customer's point of view.
Based on these principles, Daikin provides service that meets and exceeds customer expectations. The Daikin Contact Center is available 24 hours a day, 365 days a year to respond to customer inquiries regarding any aspect of air conditioning systems. Daikin aims to institute a system that allows us to respond to customer calls immediately and reliably, bringing the necessary equipment and expertise where they are required as rapidly as possible. Our efforts to improve our after sales service and provide customers with the utmost in comfort and convenience are tireless.
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| Beyond the repair of air conditioners |
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We also offer a maintenance service for buildings, for example, elevator management and cleaning service.
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| Building management requires a wide range of activities, such as maintenance for various equipment, cleaning and a security service. Daikin's professional engineers supervise these activities as a whole, to grasp the overall condition of the building and consult with customers to offer valuable management. The Airnet Service System provides remote monitoring and early warning of malfunctions in the customer's air conditioning equipment. Making use of this technology, we developed D-BIPS, an independent integrated building monitoring board. Multiple D-BIPS installations can be linked online using the Building Airnet System for integrated control. It maintains a comfortable environment at all times and has received enthusiastic praise from our customers.
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| After sales services for general air conditioning units, marine air-conditioning units, reefer units, mechanical parking systems |
| Air conditioning equipment remote maintenance system (Airnet Service System) |
| Remote building monitoring (Building Airnet System) |
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