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CSR and Strategy

CSR Philosophy

Basic Management Policy of the Daikin Group

Our Group Philosophy and People-Centered Management

Our Group Philosophy is the basis for all action aimed at becoming a corporate group that is trusted by customers worldwide, and that instills pride in Daikin employees around the globe. Daikin's People-Centered Management, meanwhile, is based on the belief that employee growth generates corporate growth and is implemented with the goal of creating a workplace where employees can use their talents to the fullest.

The Daikin Group believes that if both employees and company executives put Our Group Philosophy and People-Centered Management into practice, then we can achieve sustainable development and growth.

Corporate Policies


Our Group Philosophy

  1. Create New Value by Anticipating the Future Needs of Customers
  2. Contribute to Society with World-Leading Technologies
  3. Realize Future Dreams by Maximizing Corporate Value
  4. Think and Act Globally
  5. Be a Flexible and Dynamic Group
  6. Be a Company that Leads in Applying Environmentally Friendly Practices
  7. With Our Relationship with Society in Mind, Take Action and Earn Society's Trust
  8. The Pride and Enthusiasm of Each Employee Are the Driving Forces of Our Group
  9. Be Recognized Worldwide by Optimally Managing the Organization and its Human Resources, under Our Fast & Flat Management System
  10. An Atmosphere of Freedom, Boldness, and "Best Practice, Our Way"

How We View CSR

  1. Through the strict implementation of Our Group Philosophy, the Daikin Group will fulfill its social responsibilities worldwide in all facets of relationships with stakeholders, thereby raising corporate value and contributing to the sustainable development of society.
  2. Based upon thorough observance of legal compliance and corporate ethics, the Daikin Group will focus on contributing to society through its business activities. As a good corporate citizen, we will be highly sensitive to the needs of each world region in carrying out our social contribution activities.
  3. We will incorporate CSR into business activities so that CSR and our business are integrally intertwined in an ongoing synergy that contributes to better business performance.
  4. We will carry out CSR activities through open, two-way communication with society and always ensure that we are accountable for, and transparent in, our actions.

Key CSR Themes

When we formulated Fusion 20 in fiscal 2015, we revised the importance (materiality) of various efforts to the Daikin Group, and as a result came up with four key CSR themes — the environment, new value creation, customer satisfaction, and human resources — as ways to carry out CSR for value provision.

We also established five CSR themes fundamental to our business activities: corporate governance, respect for human rights, supply chain management, stakeholder engagement, and communities.

CSR for value provision
We provide healthy and comfortable air environments for people around the world while at the same time reducing environmental impact.
  • Environment
  • New value creation
  • Customer satisfaction
  • Human resources
Fundamental CSR
We respond to societal demands for greater transparency and more open business practices.
  • Corporate governance
  • Respect for human rights
  • Supply chain management
  • Stakeholder engagement
  • Communities

For key CSR themes up until fiscal 2015, see the following page.


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