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Sustainability > CSR and Strategy

CSR and Strategy

In 2016, Daikin began its Fusion 20 strategic management plan targeting 2020.

Under Fusion 20, we will increase demand mainly in emerging markets and seek solutions to numerous global challenges, such as climate change impact, through our business activities in order to help realize a sustainable society.

Daikin Sustainability Toward 2020

Basic Management Policy


External Factors

Impact on Climate Change

  • Growing Worldwide Energy Demand

Energy-induced CO2 in 2030
69 % increase compared to 2000 (IEA)

  • Environmental Impact of Refrigerants

Global warming impact from fluorocarbons (HFCs) in 2030
5 times compared to 2010 (Daikin forecast)

Increase in Air Conditioner Demand

Air conditioner demand in 2020
4 times compared to 2000 (Daikin forecast)


Management Strategy and CSR

Fusion 20 Strategic Management Plan

Co-create New Value in the Air and Environment Fields with Wisdom and Passion

Key Strategies
  • Strengthen Existing Businesses
  • New Business Domains and New Business Structure
  • Create More Sophisticated Technologies and Production Methods
  • Create More Sophisticated Management Control
  • Implement a Unique Daikin Philosophy

Daikin Group CSR

CSR for Value Provision
  • Environment
  • New Value Creation
  • Customer Satisfaction
  • Human Resources
Fundamental CSR
  • Corporate Governance
  • Respect for Human Rights
  • Supply Chain Management
  • Stakeholder Engagement
  • Communities

Up to fiscal 2015, we carried out CSR activities based on the four key CSR themes of the environment, quality and customer satisfaction, social contribution, and human resources. For details, see the following page.


Goals for 2020

Net Sales of 3 Trillion Yen, Operating Income Margin of 12%

  • Enhance existing businesses (air conditioning, chemicals, filters)
  • Expand new business (heating/water heater, energy solutions, commercial refrigeration, refrigerants, air environment engineering)
FY2018 Medium-Term Implementation Plan
  • Net Sales 2.5 trillion yen
  • Operating Income 2,700 billion yen
  • Operating Income Margin 10.8 %

Create New Solutions to Address the Challenges of Customers and Society in Order to Contribute to the Sustainable Development of Society

  • Contribute to mitigating global warming
FY2020 Target

Contribution to Greenhouse Gas Emission Reductions
million tons-CO2/year

  • Contribute to sustainable urban development
  • Contribute to people’s health and comfort

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