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Data

Pages focusing on environmental performance information and social performance indicators can be found here.

Companies covered by data:
D Daikin Industries  JG Including group in Japan  OG Overseas group companies only  
OJG Including group companies in Japan and overseas

Quality and Customer Satisfaction

Number of Inquiries to the Contact Center JG

(thousands)

2006 2007 2008 2009 2010 2011
Repair inquiries 815 827 794 735 910 796
Technical advice 507 534 575 658 813 719
Parts inquiries 326 328 323 332 359 325
Others 96 104 60 56 58 40

 

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Low-Impact Products

Materials Used JG

(tons)

2007 2008 2009 2010 2011
Iron 69,178 57,512 40,637 49,972 52,349
Copper 24,358 18,684 15,698 14,766 6,833
Aluminium 16,797 13,319 8,962 9,031 8,297
Refrigerants 4,254 3,711 2,872 3,049 2,999
Plastics 13,712 13,928 9,147 11,343 11,319
Chemicals (PRTR-designated) 132,743 102,322 92,325 98,198 104,166
Packaging 9,778 9,644 7,579 10,857 10,990

Recycling of Residential Air Conditioners JG

2007 2008 2009 2010 2011
Residential air conditioners collected by 4 major manufacturers (including Daikin) (units: 1,000) 189 197 215 314 234
Residential air conditioners collected by Daikin only (units: 1,000) 13 14 17 25 20
   Amount recycled (tons) 4,702 5,294 5,927 8,648 7,776
Recycling ratio (%) 84 85 84 84 86
(Breakdown) Iron (%) 47 44 42 42 40
Copper (%) 9 8 8 8 8
Aluminium (%) 6 8 7 7 7
Mixture of non-ferrous and iron composite materials (%) 31 32 34 34 35
Other valuable materials (%) 7 8 9 9 10
Refrigerants recovered (tons) 76 85 100 145 128
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Low-Impact Production

Note: Numbers are different than any reported up to now because data from O.Y.L. Industries Bhd. and its subsidiaries were added and all results starting with those of fiscal 2005 were recalculated.

1) Greenhouse Gas Emissions

Greenhouse Gas Emissions for the Entire Group (Production) OJG

(10,000 tons-CO2)

2005 2006 2007 2008 2009 2010 2011
CO2 (Energy) 54 55 55 51 49 58 59
HFC 76 68 50 27 20 12 12
PFC 284 205 177 92 65 94 84
Total 414 328 282 170 134 165 156

HFC, PFC Emissions and Global Warming Impact OJG

(tons)

2005 2006 2007 2008 2009 2010 2011
HFC 210.9 162.8 259.5 125.7 83.2 57.0 69.4
PFC 329.7 245.1 213.2 108.0 78.5 112.8 100.1
Global warming impact with FY2005 set as 100% (%) 100 76 63 33 24 30 27

CFC, HCFC Emissions and Global Warming Impact OJG

(tons)

2005 2006 2007 2008 2009 2010 2011
CFC 3.1 2.2 0.7 0.3 1.0 0.4 0.8
HCFC 841.6 449.4 383.8 348.2 236.7 317.0 347.7
Global warming impact with FY2005 set as 100% (%) 100 59 50 44 30 37 43

Total CO2 Emissions OJG

(10,000 tons-CO2)

2005 2006 2007 2008 2009 2010 2011
Japan 20.4 18.9 17.4 14.7 14.0 16.4 16.7
Overseas 33.6 36.2 37.4 36.7 35.0 41.6 42.6
Total 54.0 55.1 54.8 51.4 49.0 58.1 59.3

CO2 Emissions per Sales OJG

(tons per 100 million yen)

2005 2006 2007 2008 2009 2010 2011
Emissions per sales (consolidated) 56 51 42 43 48 50 49

CO2 Emissions per Sales from Transportation (Air-conditioning) D

(%)

2001 2007 2008 2009 2010 2011
CO2 emissions per sales with FY2001 set as 100% 100 72 74 72 71 69

Recovered Fluorocarbons (at time of repair and at time of disposal) D

(tons)

2007 2008 2009 2010 2011
Recovered fluorocarbons at time of disposal 36.3 41.3 34.4 38.8 33.0
Recovered fluorocarbons at time of repair 299.5 335.0 314.6 306.4 320.2

2) Energy Consumption

Energy Consumption D

 

2007 2008 2009 2010 2011
Electricity (MWh) 162,628 145,850 133,472 141,294 136,997
City Gas (m3) 4,500 3,724 3,566 4,071 4,370
LPG (tons) 131 0 45 58 55
Steam (GJ) 334,637 256,617 235,670 269,176 307,709
Petroleum (kl) 459 471 547 521 1,442

3) Green Procurement

Green Procurement Rate (Japan) JG

(%)

2007 2008 2009 2010 2011
Green procurement rate 95 97 99 99 96

Green Procurement Rate by Region* OJG

(%)

2007 2008 2009 2010 2011
Japan 95 97 99 99 96
Thailand - 85 97 97 98
China - 79 89 89 91
Europe - 69 63 82 81
Other countries in Asia and Oceania - - 85 85 87
North America - - - 45 3
All regions - 89 83 87 84

* Green procurement rate= Value of goods procured from suppliers who meet our assessment criteria / Value of all goods procured

4) Water

Water Used OJG

(10,000 m3)

2007 2008 2009 2010 2011
Japan 326 295 302 258 235
Overseas 397 383 365 416 433
Total 723 678 667 674 668

Waste Water OJG

(10,000 m3)

2007 2008 2009 2010 2011
Japan 247 219 206 200 225
Overseas 288 268 238 291 269
Total 535 487 444 491 494

5) Water Pollutant and Air Pollutant Emissions

 

Air Pollutant Emissions D

(tons)

2007 2008 2009 2010 2011
NOx 49 49 63 27 24
SOx 0.4 0.4 0.0 0.0 0.0
VOC 132 43 32 56 49

Air Pollutant Emissions JG

(tons)

2007 2008 2009 2010 2011
NOx 50 50 63 27 27
SOx 1.4 1.3 0.0 0.0 0.0
VOC 137 48 35 59 427*

Note: The number of VOCs covered was increased in fiscal 2011.

Air Pollutant Emissions OG

(tons)

2007 2008 2009 2010 2011
NOx 82 78 55 100 75
SOx 20 10 6 14 30
VOC 304 184 105 133 114

6) Chemical Substance Emissions

Release of Substances Designated by the Pollutant Release and Transfer Register Law D

(tons)

2007 2008 2009 2010 2011
Release of substances designated by PRTR Law 341 201 115 121* 114

Note: Under revisions to the Pollutant Release and Transfer Register Law (effective October 1, 2009), the number of designated substances increased from 354 to 462.

Release of Substances Designated by the Pollutant Release and Transfer Register Law JG

(tons)

2007 2008 2009 2010 2011
Release of substances designated by PRTR Law 345 206 118 127* 115

Note: Under revisions to the Pollutant Release and Transfer Register Law (effective October 1, 2009), the number of designated substances increased from 354 to 462.

Compilation of PRTR Substances (PRTR substances of which at least 1 ton was handled) JG

(tons)

2011
Substance name Amount emitted (tons) Amount transported (tons)
Air Public waterways Soil Waste Sewage
Chlorodifluoromethane (also called HCFC-22) 51.67 0.00 0.00 2.99 0.00
Dichloromethane (also called methylene chloride) 40.44 0.00 0.00 0.00 0.00
1-chloro-1,1-difluoroethane (also called HCFC-142b) 10.86 0.00 0.00 0.00 0.00
Toluene 3.19 0.00 0.00 0.06 0.00
1-bromopropane 1.60 0.00 0.00 0.00 0.00
2-Chloro-1,1,1,2-tetrafluoroethane (also called HCFC-124) 1.29 0.00 0.00 0.00 0.00
Xylene 1.14 0.00 0.00 0.06 0.00
Normal hexane 0.88 0.00 0.00 0.00 0.00
Chloroform 0.73 0.00 0.00 0.11 0.00
Ethylbenzene 0.67 0.00 0.00 0.01 0.00
Styrene 0.24 0.00 0.00 0.00 0.00
Hydrogen fluoride and other water-soluble salts 0.21 0.00 0.00 106.69 0.00
N,N-dimethylformamide 0.01 0.00 0.00 5.85 0.00
Acetonitrile 0.00 0.00 0.00 1.37 0.03
Acrylic acid 0.00 0.00 0.00 21.62 0.00
Polyoxyethylene alkyl ether (those whose alkyl group carbon number is between 12 and 15, or compounds of these) 0.00 0.29 0.00 72.47 0.00
Ferric chloride 0.00 0.00 0.00 5.93 0.00
Hydroquinone 0.00 0.00 0.00 2.68 0.00
Water soluble lead compounds 0.00 0.00 0.00 0.98 0.14
Antimony and antimony compounds 0.00 0.00 0.00 0.39 0.00
Tritolyl phosphate 0.00 0.00 0.00 0.05 0.00
Molybdenum and molybdenum compounds 0.00 0.00 0.00 0.02 0.00
Phthalic anhydride 0.00 0.00 0.00 0.01 0.00
Methacrylic acid, 2-ethylhexyl ester 0.00 0.00 0.00 0.00 0.00
2-aminoethanol 0.00 0.00 0.00 0.00 0.30
Carbon tetrachloride 0.00 0.00 0.00 0.00 0.00
Allyl alcohol 0.00 0.00 0.00 0.00 0.00
Water-soluble copper salt (except complex salts) 0.00 0.00 0.00 0.00 0.00
Total 112.94 0.29 0.00 221.31 0.48

7) Waste

Amount of Waste and Recycled Materials OJG

(tons)

2007 2008 2009 2010 2011
Japan 34,293 33,400 20,742 26,701 30,528
Machinery-related 10,505 10,165 8,627 8,904 8,774
Chemical-related 23,788 23,235 12,115 17,797 21,754
Overseas 58,454 52,225 48,819 58,122 59,838
Machinery-related 39,655 37,951 36,612 41,462 40,435
Chemical-related 18,799 14,274 12,207 16,660 19,403
Total 92,747 85,625 69,561 84,823 90,366

8) Calculation Standard

Calculation Standard

 

Item Indicator Calculation method
During
production 		Greenhouse
gas emissions 		CO2 emission coefficient for electricity use Japan
Eco-Action 21, formulated by Ministry of the Environment in 1998
Overseas
Japan Electrical Manufacturers Association.
CO2 emission coefficient for energy use Japan
Eco-Action 21, formulated by Ministry of the Environment in 1998
Overseas
Eco-Action 21, formulated by Ministry of the Environment in 1998
CO2 emissions per sales Japan
CO2 emissions/Japan consolidated sales
Overseas
CO2 emissions/overseas consolidated sales
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Environmental Management

Report from Audits JG

 

2007 2008 2009
Problems found from internal environmental audits Problems found by third-party certification institutes Problems found from internal environmental audits Problems found by third-party certification institutes Problems found from internal environmental audits Problems found by third-party certification institutes
Major non-conformance 0 0 0 1 3 0
Minor non-conformance 56 4 31 8 99 1
Items improved 192 46 111 71 214 10
2010 2011
Problems found from internal environmental audits Problems found by third-party certification institutes Problems found from internal environmental audits Problems found by third-party certification institutes
Major non-conformance 0 0 2 0
Minor non-conformance 43 0 38 0
Items improved 219 5 219 5

Ratio of Employees Belonging to Facilities That Obtained ISO 14001 Certification OJG

(%)

2007 2008 2009 2010 2011
Japan 100 100 100 100 100
Overseas 95 99 99 96 83

Note: Data from O.Y.L. Industries Bhd. and its subsidiaries was added in fiscal 2011.

 

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Employees

1) Number of Employees, Hiring, etc.

Employee Composition (Data for Daikin Industries) (Note: Number currently employed) D

 

  As of end of March 2008 As of end of March 2009 As of end of March 2010 As of end of March 2011 As of end of March 2012
Men Women Men Women Men Women Men Women Men Women
Number of employees 6,360 816 6,452 868 6,558 897 6,717 961 6,705 974
Average range of services (years) 19.0 12.0 18.9 12.0 17.9 10.8 17.1 9.96 16.8 10.5
Average age 41.9 32.9 41.6 32.8 41.8 33.6 41.8 34.2 41.8 34.9
Number of managers 969 12 925 13 886 14 936 16 933 21
Number of board members 41 1 47 1 45 1 44 1 45 1
Number of foreign nationals 28 12 28 12 27 16 30 21 34 21

Employee Make-up by Region OJG

 

2007 2008 2009 2010 2011
Number of companies Number of employees Number of companies Number of employees Number of companies Number of employees Number of companies Number of employees Number of companies Number of employees
Daikin Industries (Only) 1 5,979 1 6,186 1 6,379 1 6,553 1 6,550
Domestic Group (Excluding Daikin Industries) 45 4,231 40 4,432 42 4,665 40 4,593 29 4,594
China 28 8,387 31 10,551 31 10,072 30 11,434 32 12,471
Southeast Asia, Oceania 41 7,619 41 8,298 40 7,968 37 8,714 37 9,377
Europe, Middle East, Africa 48 5,799 61 6,006 58 5,654 54 5,798 59 6,466
North America, Latin America 30 4,285 29 4,423 27 4,136 30 4,477 25 4,652
Total 193 36,300 203 39,896 199 38,874 192 41,569 183 44,110

Number of Employees Leaving, Employee Turnover D

 

  2007 2008 2009 2010 2011
Men 207 241 225 223 204
Women 24 48 36 41 42
Employee turnover 3.3% 3.9% 3.5% 3.4% 3.2%

Number of Women Periodically Hired; Percentage of All Employees D

 

2007 2008 2009 2010 2011
Men 216 242 157 172 216
Women 139 52 34 37 60
Total 355 294 191 209 276
Women as % of all employees 39.2% 17.7% 17.8% 17.7% 21.7%

2) Occupational Safety and Health

Frequency Rate* D

 

2007 2008 2009 2010 2011
Daikin Industries 0.07 0.13 0.06 0.73 0.20
National average for all industries 1.83 1.75 1.62 1.61 1.62
National average for manufacturing industry 1.09 1.12 0.99 0.98 1.05

Note: This shows the frequency of work-related calamities, expressed in number of calamities for every 1,000,000 working hours.
Frequency rate = Number of calamities by industrial injuries / Total actual working hours × 1,000,000

Severity Rate* D

 

2007 2008 2009 2010 2011
Daikin Industries 0.00 0.06 0.00 0.52 0.00
National average for all industries 0.11 0.10 0.09 0.09 0.11
National average for manufacturing industry 0.10 0.10 0.08 0.09 0.08

Note: This shows the severity of the calamity, expressed in man-days lost per 1,000 hours worked.
Severity rate = Total number of working days lost / Total of actual working hours × 1,000

3) Re-employed Workers

Number of Re-employed Workers D

 

2007 2008 2009 2010 2011
Men Women Men Women Men Women Men Women Men Women
Number of retirees 112 5 139 6 141 4 132 7 187 2
Number of re-employed workers 98 3 117 5 118 3 122 4 173 1
Percentage re-employed after retiring 86.3% 84.1% 83.4% 90.6% 92.1%

4) Disabled People Employed

Number of Disabled People Employed JG

 

2007 2008 2009 2010 2011
Number of disabled people employed*1 237 248 264 284 301
Employment rate*2 2.13 2.17 2.27 2.34 2.49

*1 Legally, one severely disabled person employed is counted as two disabled persons.

*2 Employment rate = number of disabled persons employed / number of persons employed

5) Work-Life Balance

Leave Before and After Child is Born, Childcare Leave, Leave Taken by Men and Women D

 

2007 2008 2009 2010 2011
Number taking leave before and after child is born Women 19 20 30 27 33
Number taking childcare leave Men 23 89 75 68 93
Women 33 35 49 54 58

Number Taking Family Care Leave D

 

2007 2008 2009 2010 2011
Number taking family care leave Men 0 0 0 4 1
Women 1 0 0 0 0

Number of Accidents Resulting in Time Off Work D

 

2007 2008 2009 2010 2011
Number of accidents resulting in time off work Accidents resulting in time off work 12 13 6 17 15
Commuting accidents resulting in time off work 2 18 4 4 6
Frequency rate 0.07 0.13 0.06 0.73 0.20
Severity rate 0.00 0.06 0.00 0.52 0.00

Percentage of Employees Taking All Paid Leave D

(%)

2007 2008 2009 2010 2011
Percentage of Daikin Industries employees 90.2 92.4 90.6 92.8 93.4
Percentage of Japanese workers in the manufacturing industry (according to Ministry of Health, Labour and Welfare) 53.1 54.0 54.5 51.6 55.3

6) Patent Applications

Number of Patent Applications

 

2007 2008 2009 2010 2011
Japanese applications 1,469 1,698 1,069 948 1,197
Overaseas applications 392 451 309 242 202
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Shareholders and Investors

Consolidated Sales by Business Segments

(%)

2007 2008 2009 2010 2011
Air Conditioning/Refrigeration Equipment 87.7 88.1 88.7 86.6 85.5
Chemicals 9.0 8.5 8.4 9.9 10.9
Oil Hydraulics, Defense Systems, and Electronics 3.3 3.4 2.9 3.5 3.6

Consolidated Sales by Region

(%)

2007 2008 2009 2010 2011
Japan 35.7 37.3 37.6 38.5 38.9
China 24.1 25.1 26.9 15.7 17.7
Asia and Oceania 14.0 13.4
Europe, Middle East, and Africa 29.8 26.4 24.9 21.5 19.5
North America, Latin America 10.4 11.2 10.6 10.3 10.5

Net Sales

(¥billion)

2007 2008 2009 2010 2011
Consolidated 1,291.1 1,202.4 1,024.0 1,160.3 1,218.7
Non-consolidated 499.2 424.9 365.4 426.7 446.6

Total Assets

(¥billion)

2007 2008 2009 2010 2011
Consolidated 1,210.1 1,117.4 1,139.7 1,132.5 1,160.6
Non-consolidated 786.4 766.7 783.2 772.5 797.7

Ordinary Profit

(¥billion)

2007 2008 2009 2010 2011
Consolidated 121.7 52.0 43.8 74.8 81.8
Non-consolidated 38.2 (5.2) 15.0 34.2 35.4

Fiscal Year End Stock Prices

(yen)

2007 2008 2009 2010 2011
Fiscal year end stock prices 4,290 2,680 3,825 2,491 2,253

Dividends

(yen)

2007 2008 2009 2010 2011
Dividends 38 38 32 36 36

Breakdown of Shareholders

 

2007 2008 2009
Number of voters Shares held As % of all shareholders Number of voters Shares held As % of all shareholders Number of voters Shares held As % of all shareholders
Financial institutions 181 141,302,883 48.2% 183 149,285,576 50.9% 171 138,391,233 47.2%
Securities companies 86 7,181,326 2.5% 65 4,408,469 1.5% 65 8,358,282 2.9%
Other corporations 571 40,848,052 13.9% 621 43,053,817 14.7% 567 42,336,605 14.4%
Foreign corporation 469 81,575,368 27.8% 479 70,912,586 24.2% 472 79,918,106 27.3%
Individuals, other 28,422 22,206,344 7.6% 35,580 25,453,525 8.7% 32,513 24,109,747 8.2%
Total 29,729 293,113,973 100.0% 36,928 293,113,973 100.0% 33,788 293,113,973 100.0%
2010 2011
Number of voters Shares held As % of all shareholders Number of voters Shares held As % of all shareholders
Financial institutions 167 123,782,330 42.2% 160 135,128,030 46.1%
Securities companies 98 9,364,720 3.2% 96 11,044,961 3.8%
Other corporations 638 42,495,914 14.5% 653 34,995,334 11.9%
Foreign corporation 473 86,060,485 29.4% 476 77,871,495 26.6%
Individuals, other 46,815 31,410,524 10.7% 48,782 34,074,153 11.6%
Total 48,191 293,113,973 100.0% 50,167 293,113,973 100.0%

Dividends to Shareholders Equity

(%)

2007 2008 2009 2010 2011
Dividends to shareholders equity 45.1 42.2 43.5 43.1 43.3

Voting Rights Exercised

 

2007 2008 2009 2010 2011
Voting rights exercised (%) 81.72 85.43 81.50 79.49 78.18
Votes cast over the Internet 903,216 864,879 897,490 1,012,927 1,056,103
Shereholderes voting online 691 926 779 998 1,115

Business / Financial Data (Consolidated)

 

2007 2008 2009 2010 2011 2012
Years ended March 31, 2008 Years ended March 31, 2009 Years ended March 31, 2010 Years ended March 31, 2011 Years ended March 31, 2012 (Forecast)
Net Sales (¥billion) 1,291.1 1,202.4 1,024.0 1,160.3 1,218.7 1,380.0
Operating Income (¥billion) 128.1 61.4 44.0 75.5 81.2 100.0
Ordinary Income (¥billion) 121.7 52.0 43.8 74.8 81.8 97.0
Net Income (¥billion) 74.8 21.8 19.4 19.9 41.2 53.0
Earnings Per Share (yen) 262.24 74.51 66.44 68.14 141.37 182.08
Overseas Business Ratio (%) 64 63 62 62 61 -
Free Cash Flow (¥billion) 31.7 (6.6) 80.7 38.2 (35.0) -
Return on Assets (%) 6.3 1.9 1.7 1.7 3.6 -
Return on Equity (%) 15.9 4.3 4.0 4.0 8.3 -
Shareholders' Equity Ratio (%) 45.1 42.2 43.5 43.1 43.3 -
Plant-and-Equipment Investment (¥billion) 51.5 63.6 30.5 30.0 48.3 61.0
Reseach & Development Costs (¥billion) 32.1 30.5 28.2 30.8 33.0 33.0
Liability with Interest Ratio (%) 29.4 37.4 35.0 32.9 33.6 -

Donations D

(%)

2007 2008 2009 2010 2011
Education 51.8 22.9 31.7 22.0 15.6
Environmental protection 0.9 8.3 14.9 6.0 25.6
International exchange and cooperation 10.3 18.2 14.9 4.9 10.4
Art, culture 10.7 11.7 13.5 9.3 10.3
Local community and society 2.3 10.2 5.8 6.6 3.8
Donation of products, etc. 8.2 1.9 3.6 4.7 0.1
History, traditional culture 2.8 1.2 2.9 1.2 1.6
Academic research 1.7 1.3 2.2 1.2 3.0
Disaster relierf - - - 39.8 24.2
Other 11.3 24.3 10.5 4.3 5.4
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Governance

Executive Compensation

 

2007 2008 2009 2010 2011
Directors Number 11 12 10 13 13
Amount of compensation (¥million) 816 748 717 708 801
Audit & Supervisory Board Member Number 4 4 5 4 5
Amount of compensation (¥million) 86 93 90 90 89
Total Number 15 16 15 17 18
Amount of compensation (¥million) 903 842 808 798 891

Note: About compensation amounts
From fiscal 2007, bonuses to directors (excluding outside directors) include expenses related to stock acquisition rights given to directors as stock options.
For fiscal 2008, the compensation amount for the term of office of two directors who retired during the period is included; however, the JPY 146 million for retirement benefits is not included.
For fiscal 2009, the compensation amount for the term of office of one auditor who retired is included.
For fiscal 2010, the compensation amount for the term of office of three auditors who retired is included.
For fiscal 2011, the compensation amount for the term of office of one auditor and one director who retired is included.

Starting Salary

(yen)

2007 2008 2009 2010 2011
University grad 204,000 215,000 215,000 215,000 215,000
Masters 231,800 234,800 234,800 234,800 234,800
PhD 256,800 258,800 258,800 258,800 258,800

 

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