Air-conditioner Environmental Program

In addition to the 3Rs, reduce, reuse and recycle, we’re carrying out repair under an initiative we call “3R & Repair.”

1. Repair
Using products for a long time contributes to the efficient use of resources.
To this end, Daikin set-up a repair system by establishing the Daikin Contact Center in Japan and service centers in Beijing, Shanghai, and Guangzhou in China. All sites offer prompt service by taking repair requests 24 hours a day, 365 days a year. In other regions of the world as well we are integrating our service centers with the aim of boosting our customer support systems.

2.Reduce
To reduce resources consumed, it is effective to produce more compact and light-weight products. However, it is technically difficult to design a more compact and light-weight air-conditioner without degrading its energy efficiency. An increase in energy consumption as a result of the compactness and light weight does not mean an overall decrease in the environmental impact of the product. Therefore, we define a value obtained by dividing the product weight by its energy-efficiency rate (COP) as a management index.
We set the reduction of this value as one of the product development objectives and are making efforts to develop new products using this index as a guide.

3.Reuse
Air-conditioners have a long product life in general, while change in the market or the progress of technologies is extremely rapid.
Therefore, it is said to be virtually impossible to reuse the components of used products in new products.
Daikin, however, reuses components from the products used for relatively short period of time as replacement components for service work wherever possible, after replacing worn parts and completing an operation test.

4. Recycle
Recycling is indispensable for the efficient use of resources. That’s why Daikin is doing the following: