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Important Notice

To Customers in the U. S. and Canada:
Important Safety Recall of Daikin Air Purifiers

2 December, 2014

Although there have been no reports of accidents involving the Daikin Air Purifier sold in the United States and Canada through select resellers and distributors from December 2010 to October 2014, Daikin has learned of a possibility of a smoke or fire hazard occurring in the ventilation fan motor of certain models.

To ensure that our valuable customers can use these products with complete confidence, Daikin is implementing a safety recall of the affected products.

Customers who have purchased a product affected by the recall should immediately disconnect the electrical plug from the electrical outlet and discontinue use.

For further action concerning the safety recall, Daikin asks customers to contact a Daikin representative using the contact information provided below.

Confirmation Method for Affected Products

Please confirm model name as displayed on the purchased Daikin Air Purifier. The model, serial number, and the date of manufacture are displayed on the side of the product.

Customer Contact

Telephone inquires

[Telephone]1-844-633-4295

     Monday - Friday, 9am-5pm, Eastern Time

Online inquires (e-mail address)

[E-mail]SpecialProjects@daikincomfort.com

Caution

Because of the danger of injury or death by electrical shock, customers are strongly advised against using tools to disassemble or repair the affected products themselves.

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