26 June 2013
"CSR Report 2013"
Daikin Industries, Ltd. has issued its "CSR Report 2013" summarizing CSR (Corporate Social Responsibility) activities in the Daikin Group from April 2012 to March 2013.
This report serves to inform various stakeholders regarding CSR within the Daikin Group and deepen their understanding of activities undertaken by Daikin to achieve it. The report centers on the themes of "Environment," "Quality and Customer Satisfaction," "Human Resources," and "Social Contribution," which are all deemed essential to Daikin.
The CSR Report contains features on efforts taken for important CSR themes including the following: product development of [Urusara 7], a residential air conditioner that excels in energy savings; the world's first adoption of the lower global-warming impact refrigerant HFC32 (R32); pursuit of after sales service, quality assurance, and customer satisfaction in the India market where emphasis is being placed on a full-scale entry to the volume zone market segment; practical application of global human resource development that can be utilized beyond national and regional borders; and social contribution activities based in local communities in Japan and overseas where Daikin is engaged in business.
Furthermore, the Daikin Group aims to balance active contributions to solving global environmental problems and business expansion by tackling the environment as one of its most important management themes and formulates a mid-term environmental action plan every five years. We report on the actual results based on action targets such as helping to curtail emissions in developing countries, where there is remarkable growth, by potentially 18 million tons in fiscal year 2012 as part of our Environmental Action Plan 2015 that aims to help curtail emissions in developing countries for fiscal year 2015 by 30 million tons.
The Chinese edition is to be published in September, whereas a booklet in English will be created at the same time from extracted feature articles.
Since fiscal year 2011, we have been implementing a five-year environmental action plan that makes fiscal year 2015 the final fiscal year in the plan being targeted. For fiscal year 2012, there has been a satisfactory change including the achievement of results that exceed the 2015 fiscal year targets for greenhouse gas emissions at the time of manufacturing.
Main action item target and results for fiscal year 2012
Background development of the next generation air conditioner [Urusara 7] that adopts the new refrigerant HFC 32 and pursues environmental protection, energy conservation, and comfort is introduced from the standpoint of "Environment," "Human Resources," and "Quality and Customer Satisfaction." Within the large changes in the world air conditioner market environment such as intense competition with global manufacturers, we highlight the return to the origin of "monozukuri of Japan" and the backstage of projects that gather the abilities of human talent.
In the background of confronting our mission to lower the environmental burden of air conditioners by adopting a residential air conditioner that leads the world with a lower global-warming impact refrigerant that has one-third the global warming potential (GWP) of conventional refrigerants, we recount efforts concerning the search for the next-generation refrigerant that would be suitable for discussion in international forums and could be a candidate for selection as the optimal refrigerant by the industry overall.
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