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Sustainability Report

Guidelines

GRI Sustainability Reporting Standards 2016

This page contains information on the standard disclosure items of the GRI Sustainability Reporting Standards 2016.

Until fiscal 2015, the Daikin Group stipulated and took action on four key CSR themes —the environment, quality and customer satisfaction, human resources, and social contribution—on which it based its medium- and long-term CSR targets and plans. The table below shows the relationship between these CSR targets and plans and aspects of the standard disclosure items designated in the G4 guidelines.

CSR targets and plans for fiscal 2016 onwards are currently being formulated.

Relationship Between Key Daikin Group CSR Themes and Aspects of Standard Disclosure Items of Version 4.0 of GRI Guidelines

Key CSR
Themes
Medium-term CSR Goals
and Plans (by Fiscal 2015)
Boundaries
(of impact)
G4
Aspects
Why the Aspect
is Material
Environment
Providing the World with Products That Help Customers Reduce CO2 Emissions
  • • Disseminating inverter products
  • • Disseminating heat-pump type heating systems
  • • Offering energy-saving solutions
  • • Developing future refrigerants
  • • Through expansion in the widespread use of energy-saving products such as those using inverters, aim to help curtail CO2 emissions by 30 million* tons for emerging countries.
  • • Disseminate of air conditioners using the low global warming potential refrigerant HFC-32.
  • • Daikin Group
  • • Consumers
Emissions
Products and Services
Focusing on air conditioners, which have an environmental impact through the large amounts of electricity they consume, and fluorocarbon refrigerants, which have an impact on climate change, Daikin is developing and releasing products and services that reduce these impacts.
Minimize environmental impact from production and other activities
  • • Greenhouse gases
Reduce fiscal 2015 levels to 1/3 (67%) of the level compared with fiscal 2005.
  • • Daikin Group
  • • Suppliers
Emissions As a manufacturer, we are obligated to reduce the environmental impact of our production activities. We therefore strive to reduce greenhouse gas emissions throughout the supply chain.
  • • Waste
Reduce overall amount of waste. Effluents and Waste
  • • Water
Reduce amount of water used. Water
  • • Chemicals
  • • Reduce PRTR substances
  • • Reduce VOCs
Emissions
Effluents and Waste
  • • Green Heart Factories
  • • Have major production sites certified as Super Green Heart Factories.
  • • Have all production sites certified as Green Heart Factories.
-
  • • Green Heart Offices
Have major bases in Japan certified as Green Heart Offices. -
Expand the Green Heart circle to Daikin worldwide
Environmental and social contribution activities Join local governments, citizens, and NPOs to make environmental and social contributions at each global base according to regional characteristics.
  • • Daikin Group
  • • Local communities and society
Biodiversity
Local Communities
Emissions
To prevent forest depletion, a cause of climate change, we focus on working closely with communities to protect forests.
Quality and Customer Satisfaction
Giving Customers the Ultimate Satisfaction
  • • Safety & Quality
  • • Customer Satisfaction
  • • Daikin’s quality standard gives superior, optimal products that earn customer trust.
  • • We have a system for developing products that meet the needs of customers, wherever they live.
  • • Daikin Group
  • • Customers
  • • Suppliers
Customer Health and Safety
Product and Service Labeling
As we accelerate expansion of overseas business, we prioritize products and customer satisfaction that match local needs.
Human Resources
Through People-Centered Management, Creating a Workplace Where Employees Can Demonstrate Their Abilities
  • • Human Resource Development
  • • Diversity of Employees
  • • Balancing the Responsibilities of Work and Family
  • • Occupational Safety & Health
  • • Become a corporate group with global values by working autonomously and freely in line with Our Group Philosophy and shared policies and strategies.
  • • Communicate between head office and local bases.
  • • Maximizing the talents of women and experienced employees.
  • • Daikin Group
Training and Education
Diversity and Equal Opportunity
Employment
Occupational Health and Safety
As overseas employees make up an increasing portion of the Daikin Group’s human resources, we focus on creating a work environment conducive to employees’ personal growth, based on the belief that “the cumulative growth of all group members serves the foundation for the group's development.”
Social Contribution
Employees Taking the Initiative In Local Grassroots Action
  • • By working to protect the environment, support education, and live in harmony with communities, Daikin employees take the lead in community service aimed at providing each region with the support it needs.
  • • Contribute to society as a respected and trusted company with roots in communities around the world.
  • • Daikin Group
  • • Local communities and society
Local Communities
Biodiversity
We believe that collaborating with residents of the regions where we do business to make their communities better will in turn contribute to the growth of Daikin.

G4 Content Index

General Standard Disclosures

Core Inditcator GC
Principle 
ISO 26000
Core
Subjects
/ Issue
WEB External
Assurance
Strategy and Analysis
G4-1
  • a. Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability.
6.2 Top Message
G4-2
  • a. Provide a description of key impacts, risks, and opportunities.
Organizational Profile
G4-3
  • a. Report the name of the organization.
6.3.10
6.4.3
6.4.4
6.4.5
6.8.5
Daikin Group Business Overview
G4-4
  • a. Report the primary brands, products, and services.
G4-5
  • a. Report the location of the organization’s headquarters.
G4-6
  • a. Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report.
G4-7
  • a. Report the nature of ownership and legal form.
G4-8
  • a. Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).
G4-9
  • a. Report the scale of the organization, including:
  • ⋅ Total number of employees
  • ⋅ Total number of operations
  • ⋅ Net sales (for private sector organizations) or net revenues (for public sector organizations)
  • ⋅ Total capitalization broken down in terms of debt and equity (for private sector organizations)
  • ⋅ Quantity of products or services provided
G4-10
  • a. Report the total number of employees by employment contract and gender.
  • b. Report the total number of permanent employees by employment type and gender.
  • c. Report the total workforce by employees and supervised workers and by gender.
  • d. Report the total workforce by region and gender.
  • e. Report whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
  • f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
GC principle 6 Workplace Diversity, Equal Opportunity
G4-11
  • a. Report the percentage of total employees covered by collective bargaining agreements.
GC principle 3 Labor Management Relations
G4-12
  • a. Describe the organization’s supply chain.
Value Chain
G4-13
  • a. Report any significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain, including:
  • ⋅ Changes in the location of, or changes in, operations, including facility openings, closings, and expansions
  • ⋅ Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations)
  • ⋅ Changes in the location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination
-
COMMITMENTS TO EXTERNAL INITIATIVES
G4-14
  • a. Report whether and how the precautionary approach or principle is addressed by the organization.
Risk Management
G4-15
  • a. List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses.
Participation in the Global Compact
G4-16
  • a. List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:
  • ⋅ Holds a position on the governance body
  • ⋅ Participates in projects or committees
  • ⋅ Provides substantive funding beyond routine membership dues
  • ⋅ Views membership as strategic
-
Identified Material Aspects and Boundaries
G4-17
  • a. List all entities included in the organization’s consolidated financial statements or equivalent documents.
  • b. Report whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report.
Editorial Policy
G4-18
  • a. Explain the process for defining the report content and the Aspect Boundaries.
  • b. Explain how the organization has implemented the Reporting Principles for Defining Report Content.
Editorial Policy
G4-19
  • a. List all the material Aspects identified in the process for defining report content.
CSR Management
G4-20
  • a. For each material Aspect, report the Aspect Boundary within the organization, as follows:
  • ⋅ Report whether the Aspect is material within the organization
  • ⋅ If the Aspect is not material for all entities within the organization (as described in G4-17), select one of the following two approaches and report either:
    ––The list of entities or groups of entities included in G4-17 for which the Aspect is not material or
    ––The list of entities or groups of entities included in G4-17 for which the Aspects is material
  • ⋅ Report any specific limitation regarding the Aspect Boundary within the organization
CSR Targets and Achievements
G4-21
  • a. For each material Aspect, report the Aspect Boundary outside the organization, as follows:
  • ⋅ Report whether the Aspect is material outside of the organization
  • ⋅ If the Aspect is material outside of the organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified
  • ⋅ Report any specific limitation regarding the Aspect Boundary outside the organization
CSR Targets and Achievements
G4-22
  • a. Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements.
-
G4-23
  • a. Report significant changes from previous reporting periods in the Scope and Aspect Boundaries.
-
Stakeholder Engagement
G4-24
  • a. Provide a list of stakeholder groups engaged by the organization.
Stakeholder Engagement
G4-25
  • a. Report the basis for identification and selection of stakeholders with whom to engage.
Stakeholder Engagement
G4-26
  • a. Report the organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.
Stakeholder Engagement
G4-27
  • a. Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns.
Stakeholder Engagement
Report Profile
G4-28
  • a. Reporting period (such as fiscal or calendar year) for information provided.
Editorial Policy
G4-29
  • a. Date of most recent previous report (if any).
Editorial Policy
G4-30
  • a. Reporting cycle (such as annual, biennial).
Editorial Policy
G4-31
  • a. Provide the contact point for questions regarding the report or its contents.
Inquiries (on CSR and Environment)
GRI CONTENT INDEX
G4-32
  • a. Report the ‘in accordance’ option the organization has chosen.
  • b. Report the GRI Content Index for the chosen option.
  • c. Report the reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be ‘in accordance’ with the Guidelines.
Guidelines
ASSURANCE
G4-33
  • a. Report the organization’s policy and current practice with regard to seeking external assurance for the report.
  • b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided.
  • c. Report the relationship between the organization and the assurance providers.
  • d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report.
Third-Party Verification
Governance
GOVERNANCE STRUCTURE AND COMPOSITION
G4-34
  • a. Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts.
6.2 Corporate Governance
G4-35
  • a. Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees.
-
G4-36
  • a. Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body.
CSR Management
G4-37
  • a. Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body.
-
G4-38
  • a. Report the composition of the highest governance body and its committees by:
  • ⋅ Executive or non-executive
  • ⋅ Independence
  • ⋅ Tenure on the governance body
  • ⋅ Number of each individual’s other significant positions and commitments, and the nature of the commitments
  • ⋅ Gender
  • ⋅ Membership of under-represented social groups
  • ⋅ Competences relating to economic, environmental and social impacts
  • ⋅ Stakeholder representation
Board of Directors Biographies
G4-39
  • a. Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement).
Corporate Governance
G4-40
  • a. Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including:
  • ⋅ Whether and how diversity is considered
  • ⋅ Whether and how independence is considered
  • ⋅ Whether and how expertise and experience relating to economic, environmental and social topics are considered
  • ⋅ Whether and how stakeholders (including shareholders) are involved
Corporate Governance
G4-41
  • a. Report processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders, including, as a minimum:
  • ⋅ Cross-board membership
  • ⋅ Cross-shareholding with suppliers and other stakeholders
  • ⋅ Existence of controlling shareholder
  • ⋅ Related party disclosures
-
HIGHEST GOVERNANCE BODY’S ROLE IN SETTING PURPOSE, VALUES, AND STRATEGY
G4-42
  • a. Report the highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts.
6.2 CSR Philosophy
HIGHEST GOVERNANCE BODY’S COMPETENCIES AND PERFORMANCE EVALUATION
G4-43
  • a. Report the measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics.
6.2 -
G4-44
  • a. Report the processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment.
  • b. Report actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice.
-
HIGHEST GOVERNANCE BODY’S ROLE IN RISK MANAGEMENT
G4-45
  • a. Report the highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes.
  • b. Report whether stakeholder consultation is used to support the highest governance body’s identification and management of economic, environmental and social impacts, risks, and opportunities.
6.2 Risk Management
G4-46
  • a. Report the highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics.
Risk Management
G4-47
  • a. Report the frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.
Risk Management
HIGHEST GOVERNANCE BODY’S ROLE IN SUSTAINABILITY REPORTING
G4-48
  • a. Report the highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered.
6.2 -
HIGHEST GOVERNANCE BODY’S ROLE IN EVALUATING ECONOMIC, ENVIRONMENTAL AND SOCIAL PERFORMANCE
G4-49
  • a. Report the process for communicating critical concerns to the highest governance body.
6.2 -
G4-50
  • a. Report the nature and total number of critical concerns that were communicated to the highest governance
    body and the mechanism(s) used to address and resolve them.
-
REMUNERATION AND INCENTIVES
G4-51
  • a. Report the remuneration policies for the highest governance body and senior executives for the below types of remuneration:
  • ⋅ Fixed pay and variable pay:
    ––Performance-based pay
    ––Equity-based pay
    ––Bonuses
    ––Deferred or vested shares
  • ⋅ Sign-on bonuses or recruitment incentive payments
  • ⋅ Termination payments
  • ⋅ Clawbacks
  • ⋅ Retirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees
  • b. Report how performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives.
6.2 Corporate Governance
G4-52
  • a. Report the process for determining remuneration. Report whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Report any other relationships which the remuneration consultants have with the organization.
Corporate Governance
G4-53
  • a. Report how stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable.
-
G4-54
  • a. Report the ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country.
Corporate Governance
G4-55
  • a. Report the ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country.
-
Ethics and Integrity
G4-56
  • a. Describe the organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics.
GC principle 10 6.6.3 CSR Philosophy
G4-57
  • a. Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines.
GC principle 10 Compliance
G4-58
  • a. Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.
GC principle 10 Compliance
Specific Standard Disclosures
Material
Aspects
DMA and
Indicators
GC
Principle 
ISO 26000
Core
Subjects
/ Issue
WEB External
Assurance
Economic
Disclosures on management approach CSR and Strategy
Economic Performance
G4-EC1 Direct economic value generated and distributed. 6.8
6.8.3
6.8.7
6.8.9
Charitable Activities 
G4-EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change. GC principle 7 6.5.5 Environmental Accounting
G4-EC3 Coverage of the organization's defined benefit plan obligations. 6.8.7 -
G4-EC4 Financial assistance received from government. -
Market Presence
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. GC principle 6 6.3.7
6.3.10
6.4.3
6.4.4
6.8
-
G4-EC6 Proportion of senior management hired from the local community at significant locations of operation. GC principle 6 6.4.3
6.8
6.8.5
6.8.7
CSR Targets and Achievements
Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported. 6.3.9
6.8
6.8.7
6.8.9
Key Activities: Environment
G4-EC8 Significant indirect economic impacts, including the extent of impacts. 6.3.9
6.6.6
6.6.7
6.7.8
6.8
6.8.5
6.8.7
6.8.9
-
Procurement Practices
G4-EC9 Propotion of spending on local suppliers at significant locations of operation. 6.4.3
6.6.6
6.8
6.8.7
-
ENVIRONMENTAL
Disclosures on management approach Environment
Materials
G4-EN1 Materials used by weight or volume. GC principle 7, 8 6.5.4 Overview of Environmental Impact
G4-EN2 Percentage of materials used that are recycled input materials. GC principle 8 6.5.4 -
Energy
G4-EN3 Energy consumption within the organization. GC principle 7, 8 6.5.4 Overview of Environmental Impact
G4-EN4 Energy consumption outside of the organization. GC principle 8 6.5.4 Overview of Environmental Impact
G4-EN5 Energy intensity. GC principle 8 6.5.4 -
G4-EN6 Reduction of energy consumption. GC principle 8, 9 6.5.4
6.5.5
Reducing Greenhouse Gases during Production and Transportation
G4-EN7 Reductions in energy requirements of products and services. GC principle 8, 9 6.5.4
6.5.5
Overview of Environmental Impact
Water
G4-EN8 Total water withdrawal by source. GC principle 7, 8 6.5.4 Water Resource Reduction
G4-EN9 Water sources significantly affected by withdrawal of water. GC principle 8 6.5.4
G4-EN10 Percentage and total volume of water recycled and reused. GC principle 8 6.5.4
Biodiversity
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. GC principle 8 6.5.6 -
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. GC principle 8 6.5.6 Protecting Biodiversity
G4-EN13 Habitats protected or restored. GC principle 8 6.5.6 Protecting Biodiversity
G4-EN14 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. GC principle 8 6.5.6 -
Emissions
G4-EN15 Direct greenhouse gas (GHG) emissions (Scope1). GC principle 7, 8 6.5.5 Overview of Environmental ImpactReducing Greenhouse Gases during Production and Transportation
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope2). GC principle 7, 8 6.5.5 Overview of Environmental ImpactReducing Greenhouse Gases during Production and Transportation
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope3). GC principle 7, 8 6.5.5 Overview of Environmental ImpactReducing Greenhouse Gases during Production and Transportation
G4-EN18 Greenhouse gas (GHG) emissions intensity. GC principle 8 6.5.5 Reducing Greenhouse Gases during Production and Transportation
G4-EN19 Reduction of greenhouse gas (GHG) emissions. GC principle 8, 9 6.5.5 Reducing Greenhouse Gases during Production and Transportation
G4-EN20 Emissions of ozone-depleting substances (ODS). GC principle 7, 8 6.5.3
6.5.5
Low Environmental Impact Refrigerants Recovery and Destruction of Fluorocarbons
G4-EN21 Nox, Sox, and other significant air emissions. GC principle 7, 8 6.5.3 Overview of Environmental Impact
Effluents and Waste
G4-EN22 Total water discharge by quality and destination. GC principle 8 6.5.3
6.5.4
Overview of Environmental Impact
G4-EN23 Total weight of waste by type and disposal method. GC principle 8 6.5.3 Overview of Environmental Impact Waste Reduction
G4-EN24 Total number and volume of significant spills. GC principle 8 6.5.3 Environmental Risk Management
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. GC principle 8 6.5.3 Waste Reduction
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization’s discharges of water and runoff. GC principle 8 6.5.3
6.5.4
6.5.6
Water Resource Reduction
Products and Services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services. GC principle 7, 8, 9 6.5.3
6.5.4
6.5.5
6.7.5
Value Chain Environmentally Conscious Design
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category. GC principle 8 6.5.3
6.5.4
6.7.5
Effective Use of Resources in Products
Compliance
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. GC principle 8 Major Legal Violations in the Daikin Group in Fiscal 2015
Transport
G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce. GC principle 8 6.5.4
6.6.6
Overview of Environmental Impact Reducing CO2 Emissions during Transportation
Overall
G4-EN31 Total environmental protection expenditures and investments by type. GC principle 7, 8, 9 6.5 Environmental Accounting
Supplier Environmental Assessment
G4-EN32 Percentage of new suppliers that were screened using environmental criteria. GC principle 8 6.3.5
6.6.6
Supply Chain Management
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken. GC principle 8 6.3.5
6.6.6
Environmental Grievance Mechanisms
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms. GC principle 8 6.3.6 No violation
SOCIAL
LABOR PRACTICES AND DECENT WORK
Disclosures on management approach Human Resources
Employment
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region. GC principle 6 6.4.3 Workplace Diversity, Equal Opportunity Work-Life Balance
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation. 6.4.4
6.8.7
-
G4-LA3 Return to work and retention rates after parental leave, by gender. GC principle 6 6.4.4 -
Labor/Management Relations
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements. GC principle 3 6.4.3 -
Occupational Health and Safety
G4-LA5 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. 6.4.6 -
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender. 6.4.6
6.8.8
Occupational Safety and Health
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation. 6.4.6
6.8.8
-
G4-LA8 Health and safety topics covered in formal agreements with trade unions. 6.4.6 Occupational Safety and Health
Training and Education
G4-LA9 Average hours of training per year per employee by gender, and by employee category. GC principle 6 6.4.7 Fostering Human Resources
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. 6.4.7
6.8.5
Fostering Human Resources
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category. GC principle 6 6.4.7 Employee Evaluation and Treatment
Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. GC principle 6 6.2
6.3.7
6.3.10
6.4.3
Corporate Governance Workplace Diversity, Equal Opportunity
Equal Remuneration for Women and Men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. GC principle 6 6.3.7
6.3.10
6.4.3
6.4.4
-
Supplier Assessment for Labor Practices
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria. 6.3.5
6.4.3
6.6.6
Supply Chain Management
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken. 6.3.5
6.4.3
6.6.6
Labor Practices Grievance Mechanisms
G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms. 6.3.6 No violation
HUMAN RIGHTS
Disclosures on management approach Respect for Human Rights
Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening. GC principle 2 6.3.3
6.3.5
6.6.6
-
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. GC principle 1 6.3.5 Respect for Human Rights
Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken. GC principle 6 6.3.6 No violation
Freedom of Association and Collective Bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights. GC principle 3 6.3.3
6.3.4
6.3.5
6.3.8
6.3.10
6.4.5
6.6.6
-
Child Labor
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. GC principle 5 6.3.3
6.3.4
6.3.5
6.3.7
6.3.10
6.6.6
6.8.4
Respect for Human Rights
Forced or Compulsory Labor
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. GC principle 4 6.3.3
6.3.4
6.3.5
6.3.7
6.3.10
6.6.6
Respect for Human Rights
Security Practices
G4-HR7 Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations. GC principle 1 6.3.4
6.3.5
6.6.6
-
Indigenous Rights
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken. GC principle 1 6.3.4
6.3.6
6.3.7
6.3.8
6.6.7
6.8.3
-
Assessment
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments. GC principle 1 6.3.3
6.3.4
6.3.5
-
Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria. GC principle 2 6.3.3
6.3.4
6.3.5
6.6.6
-
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken. GC principle 2 6.3.3
6.3.4
6.3.5
6.6.6
-
Human Rights Grievance Mechanisms
G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms. GC principle 1 6.3.6 No violation
SOCIETY
Disclosures on management approach Compliance Communities
Local Communities
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs. GC principle 1 6.3.9
6.5
6.5.3
6.8
-
G4-SO2 Operations with significant actual and potential negative impacts on local communities. GC principle 1 6.3.9
6.5.3
6.8
-
Anti-corruption
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified. GC principle 10 6.6
6.6.3
Compliance
G4-SO4 Communication and training on anti-corruption policies and procedures. GC principle 10 6.6.3
6.6.6
Compliance Prohibiting Bribes
G4-SO5 Confirmed incidents of corruption and actions taken. GC principle 10 6.6.3 No violation
Public Policy
G4-SO6 Total value of political contributions by country and recipient/beneficiary. GC principle 10 6.6
6.6.4
-
Anti-competitive Behavior
G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. 6.6
6.6.5
6.6.7
Compliance Free Competition and Fair Business Dealings
Compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Major Legal Violations in the Daikin Group in Fiscal 2015
Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society. 6.3.5
6.6
6.6.6
6.8
Supply Chain Management
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken. 6.3.5
6.6
6.6.6
6.8
Grievance Mechanisms for Impacts on Society
G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms. 6.3.6
6.6
6.8
No violation
PRODUCT RESPONSIBILITY
Disclosures on management approach Customer Satisfaction
Customer Health and Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement. 6.7
6.7.4
6.7.5
6.8.8
Product Quality and Safety
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes. 6.7
6.7.4
6.7.5
6.8.8
Handling Product Accidents 
Product and Service Labeling
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements. 6.7
6.7.3
6.7.4
6.7.5
6.7.9
Disclosing Product Information
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. 6.7
6.7.3
6.7.4
6.7.5
6.7.9
No violation
G4-PR5 Results of surveys measuring customer satisfaction. 6.7
6.7.6
Customer Satisfaction 
Marketing Communications
G4-PR6 Sale of banned or disputed products. No violation
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes. 6.7
6.7.3
No violation
Customer Privacy
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. 6.7
6.7.7
No violation
Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. 6.7
6.7.6
No violation

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