Social

Daikin aims to grow while contributing to society by identifying the expectations and interests of various stakeholders including customers, shareholders, investors, suppliers, employees and local communities through engagement. In turn, Daikin uses these findings in corporate management.

Social (Sustainability Report 2024) (3.5MB)

Main Reporting Items

Value with Air
Customer Satisfaction
Human Resources (Human Capital)
Co-creation (Industry-Government-Academia Partnerships)
Human Rights (Human Rights Due Diligence, Grievance Mechanism)
Supply Chain Management
Stakeholder Engagement
Communities

Related information

Data (Sustainability Report 2024) (2.1MB)

Reporting Items

ESG Data
Human Rights Policy
Product Safety Voluntary Action Guidelines
Product Assessment Items

Supply Chain CSR Promotion Guidelines
Green Procurement Guidelines
Daikin Group Human Rights Policy (198KB)
Contact for reporting grievances regarding human rights violations

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Reports concerning human rights violations are received on the website of JaCER (Japan Center for Engagement and Remedy on Business and Human Rights), of which Daikin is a regular member.