-
PERFECTING THE AIR TOP
Through Perfecting the Air, Daikin strives to make the world’s spaces happier and more comfortable.
- Air Conditioning & Refrigeration
Daikin leverages its experience and technology to deliver air conditioning solutions that meet the demands of any setting.
- Products
- Daikin CSR at a Glance
- Message From the President
- Management Strategy and Sustainability
- CSR Management
- Value Provision Themes
- Foundational Themes
- Feature
- Sustainability Report
- Environment-Related Content
Sustainability Targets and Results
Customer Satisfaction
Sustainability Targets and Results
Respect individual personalities and values, and maximize the potential of each employee so that they can benefit Daikin and society as a whole
Initiatives
Strengthen human resource capabilities by deepening diversity management
Net sales of Air Conditioning Solutions business
We used net sales to measure the extent to which we provide solutions tailored to needs
Medium-Term Targets
560 billion yen in fiscal 2023
Fiscal 2021 Achievements
500 billion yen
Customer satisfaction with after-sales services
We measured customer satisfaction (setting the base year as 1.00)
Medium-Term Targets
Establish service network covering all regions worldwide
Fiscal 2021 Achievements
Japan (Compared to Fiscal 2015) 1.14
China (Compared to Fiscal 2018) 1.04
India (Compared to Fiscal 2016) 1.19
France (Compared to Fiscal 2019) 1.02
WE RECOMMEND
Find out more in your region.
