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PERFECTING THE AIR TOP
Through Perfecting the Air, Daikin strives to make the world’s spaces happier and more comfortable.
- Air Conditioning & Refrigeration
Daikin leverages its experience and technology to deliver air conditioning solutions that meet the demands of any setting.
- Products
- Daikin CSR at a Glance
- Message From the President
- Management Strategy and Sustainability
- CSR Management
- Value Provision Themes
- Foundational Themes
- Feature
- Sustainability Report
- Environment-Related Content
CSR Management
Process for Identifying Key Sustainability Themes
Daikin has reflected the changes in external environment and the key themes of sustainability identified by the CSR Committee with an eye toward 2030 in the key strategy themes of the Fusion 25 Strategic Management Plan (materiality of management) ending in 2025.
Understanding Stakeholder Concerns and Impacts
One important judgment criterion in analyzing materiality is stakeholder concerns and impacts. To fully understand this, Daikin follows international frameworks toward solving society's challenges (global risks), and it takes into account stakeholder assessments of Daikin and the wishes and opinions that stakeholders have expressed in dialogue with Daikin.
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| Assessments of Daikin, stakeholder dialogue | ESG assessment Dialogue with stakeholders
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| Important Elements Affecting Daikin |
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Assessing the Impact of Our Business on Society throughout the Entire Value Chain
- Environmental
- Social
- Governance
Impacts of our business and expectations of Daikin
Throughout our supply chain:
- Respond to various procurement risks involving quality control, labor practices, and environmental protection
Efforts of significant materiality
- Response to climate change
- Supply chain management
- Respect for human rights
Impacts of our business and expectations of Daikin
At our R&D bases:
- Contribute to R&D that strikes a balance between growing air conditioning demand and decarbonization of society
- Contribute to solutions to social issues such as water shortages, air pollution, and infectious diseases
Efforts of significant materiality
- Response to climate change
- Prevent air and water pollution
- Provide safe and reliable air environments
- Increase the valued-added nature of air
- Create innovation through co-creation
Impacts of our business and expectations of Daikin
At our production bases:
- Increase production efficiency while increasing manufacturing quality
- Mitigate environmental impacts
Efforts of significant materiality
- Response to climate change
- Prevent air and water pollution
- Provide safe and reliable air environments
- Increase the valued-added nature of air
- Create innovation through co-creation
Impacts of our business and expectations of Daikin
At our distributors:
- Market products with a lower environmental impact
- Provide training on installation and maintenance techniques
Efforts of significant materiality
- Response to climate change
- Quality and customer satisfaction
- Anti-corruption
Impacts of our business and expectations of Daikin
At our customers:
- Reduce CO2 emissions from electricity consumption
- Prevent heatstroke and increase productivity with air conditioning
- Provide a safe and reliable air environment using ventilation, air purification, and filtration
Efforts of significant materiality
- Response to climate change
- Prevent air and water pollution
- Quality and customer satisfaction
- Information security
Impacts of our business and expectations of Daikin
At maintenance providers:
- Provide high quality after-sales services
- Recycle air conditioners
- Achieve refrigerant eco-cycle (recovery, reclamation, and destruction)
Efforts of significant materiality
- Response to climate change
- Response to resource recycling
- Quality and customer satisfaction
Impacts of our business and expectations of Daikin
For sustainable growth:
- Foster human resources
- Compliance
- Strengthen governance and risk management
Efforts of significant materiality
- Human resource development
- Corporate governance
- Risk management
- Respect for human rights
Impacts of our business and expectations of Daikin
For growing together with society:
- Collaborate with diverse stakeholders, including governments, international organizations, industry and academia, NPOs and NGOs, experts, and local communities
Efforts of significant materiality
- Response to climate change
- Create innovation through co-creation
- Stakeholder engagement
- Communities
Identifying Key Sustainability Themes for Daikin and Society
Along with formulating the Fusion 25 Strategic Management Plan, we reviewed our key themes of CSR.
We incorporated highly important initiatives for evaluating the impacts our business has on society across the entire value chain. On top of this, we evaluated the materiality for Daikin in terms of stakeholder's concerns and impacts by soliciting the views of investors, experts, and external directors and then conducting interviews with employees and senior management. This culminated in the CSR Committee finalizing the key sustainability themes.
Materiality Analysis
Reflection in Fusion 25 Strategic Management Plan
Under the Fusion 25 Strategic Management Plan, Daikin established nine key strategy themes including "Challenge to achieve carbon neutrality" based on the key sustainability themes, our strengths, and changes in the external environment around Daikin. By implementing this plan, we will aim to contribute to society and grow the Group.
10 Key Sustainability Themes
We have established indicators and targets on the key sustainability themes based on the Company’s material sustainability issues and the Fusion 25 Strategic Management Plan.
| Value Provision Themes |
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| Foundational Themes |
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