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Harmony with Communities—Strengthening Bonds

Basic Policy

We want to be a good corporate citizen by being keen to the problems of the communities we operate in and conducting activities that lead to solutions.

Employees at regional Daikin bases have planned ways to interact with local communities.

Employees will continue to be front and center by listening to the needs of the community: this will make Daikin a known and trusted member of local society.

Building Trust with Communities

Responding Sincerely to Opinions from Local Communities

Each company site has an office or representative assigned to promote communication with local communities. Assigned personnel hold regular meetings with local community representatives and take other measures to proactively promote company-community interactions and receive any community complaints. And with the aim of being a plant open to the community, each Daikin company site welcomes community associations and citizens for factory tours.

A Safe Plant Open to the Community

The Daikin Group does all it can to make its plants safe so that nearby residents can live in peace of mind. When there is noise or vibration from operations of a plant, we set up a number that residents can call so that we can quickly deal with any complaints.

Besides group meetings with community associations to discuss topics like safety and disaster prevention, Daikin plant employees take part in local disaster prevention drills as part of their efforts to work with the community in making Daikin facilities safe.

Disaster Preparedness and Disaster Prevention Drills at All Sites

The Daikin Group has measures in place at all sites should there ever be a natural disaster. Besides providing our factories as evacuation site in the event of a disaster, we have supplies of food, water, and emergency equipment.

Daikin sites hold disaster prevention drills every year, which are analyzed afterwards to study ways to improve disaster prevention measures. Daikin bases in Japan have introduced an employee safety confirmation system for determining and whereabouts and safety of employees when disaster strikes.

Interactions with Local Communities (Japan)

Deepening Interactions with Local Communities

Daikin realizes the importance of interacting with local residents as a member of the community. With the establishment of the Local Community Section within the Company in 1973, today each company plant makes efforts to interact directly with local communities in order to contribute to abundant lives and lifestyles. We will continue to value our relationship with nearby citizens and strive to be a company known and loved for its contributions to society.

Also as part of efforts to be a trusted and valuable member of society, we hold factory tours, summer festivals, and other events to promote communication and understanding between Daikin and communities.

Daikin Bon dance festival

Daikin Bon dance festival

Deepening Community Relations around the World at Summer Bon Dance Festivals

The Daikin-sponsored traditional Bon dance festival is a major event attracting large crowds of locals every summer. The Bon dance festival began in 1971 as a social gathering for young employees of our Yodogawa Plant, and later expanded into a program open to the community and eventually grew to encompass the entire area. The event has evolved into one of Japan's largest corporate-sponsored Bon dances events and has been reported in media around the world as a successful example of interactions between companies and the community. While the Bon dance festival had been held each year in major global production bases such in China and the U.S., the event was cancelled in these regions due to the COVID-19 pandemic in fiscal 2021.

The Bon dance at Daikin America, Inc. welcomed 20,000 locals

The Bon dance at Daikin America, Inc. welcomed 20,000 locals

Letter of Appreciation from Kamisu City

Letter of Appreciation from Kamisu City

Conducting Neighborhood Cleanup and Beautification Activities

Employees at each plant in Japan regularly pick up litter and pull up weeds in the surrounding areas.

At the Yodogawa Plant, regular cleanups have been held since fiscal 2003.
In addition, Daikin employees also took part in a cleanup of the Ajifu canal around the plant together with the local Ajifu Canal Preservation Society since 2009, with more than 120 taking part every year.

Once a month at the Sakai Plant, employees take turns joining a Sakai City beautification program to pick up litter and create a pleasing local environment. About 50 employees take part in each activity.

At the Shiga Plant, a cumulative total of 1,500 employees took part in three cleanups of the surrounding area during the year aimed at totally eliminating litter.

At the Kashima Plant, we conduct monthly cleanups around the perimeter of the plant. A total of 350 employees took part from September to November.

The Tokyo Office signed an agreement for an adopt-a-forest program with the local government of Minato Ward in Tokyo and has been conducting monthly cleanup activities around the Konan entrance of JR Shinagawa Station. (The activity was partially cancelled in fiscal 2021 due to COVID-19)

Yodogawa Plant employees cleaning up a waterway

Yodogawa Plant employees cleaning up a waterway

Letter of appreciation for waterway cleanup

Letter of appreciation for waterway cleanup

Tokyo Office employees conduct a cleanup

Tokyo Office employees conduct a cleanup

Interactions with Local Communities (Overseas)

Contributing to Communities around the World

Daikin meets local needs by interacting with and contributing to each of the communities it is located in.

Daikin bases overseas also provide locals with factory tours whenever possible in order to gain citizens' understanding and be a company truly rooted in the community.

Employees at Daikin's worldwide bases take part in cleanups of surrounding areas and scenic spots.

McQuay China (Suzhou)

McQuay China (Suzhou)

We participated in the Creating Harmonious Parks project hosted by the upper labor union. We were involved in the planning and execution of three activities, including garbage sorting promotion at Jinxi South Community, a charity sale at Dongshazhou Street, and the Hungry Ghost Festival.

Daikin Turkey A.S.

Daikin Turkey A.S.

We donated supplies including medicines, masks, fireproof pipes, and protective gloves for the forest fire along the Aegean Sea in August 2021.


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