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Sustainability > Customer Satisfaction

CSR for Value Provision

Customer Satisfaction

Why is it Important?

Responding to Growing Demand in Emerging Countries

Daikin is accelerating expansion of its overseas business, especially in emerging countries where air conditioner demand is growing. It is essential for sustainable growth that we provide products and services that satisfy the needs of local customers.

Air Conditioner Demand Growth Rate (Since 2000)

Air Conditioner Demand Growth Rate (Since 2000)


Providing Peace of Mind and Reliability through a Focus on Customer Orientation, Experience, Performance, and Advanced Technologies

The Daikin Group does business in over 150 countries. We ensure a high standard of quality to earn customer trust, while at the same time meeting the needs of each region’s weather and culture and abiding by local laws and regulations. We strive to boost customer satisfaction through products and services that match local needs.


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