Editorial Policy

This site details the Daikin Group's CSR (corporate social responsibility) activities: basic CSR philosophy, performances in fiscal 2010, and plans for the near future. Information that, due to space limitations, could not fit into the CSR Report 2011 (printed version) released in July 2011 is included on this Web site.

We divided the CSR Report by what we consider to be the key themes of our CSR activities: the environment, quality and customer satisfaction, human resources, and social contribution. Each chapter deals with the Daikin Group's major areas of activity and subjects in which our stakeholders are most interested. (For more details, see the PDF version of the report.) You'll find features on the Daikin Group's human resource training and on our efforts to curb global warming, which has been a major focus for us in recent years. This Web site is divided into sections on our environmental protection activities and on each stakeholder group: customers, suppliers, shareholders and investors, employees, and local communities. This allows readers easy access to important information concerning Daikin.

Environment

Responsibility to Stakeholders

We also give specific examples of how Daikin and its bases around the world contribute to key efforts of working to prevent global warming and to foster human resources.

Key Activities

To ensure an objective assessment of our activities and of this report, and to deepen dialogue with stakeholders, we have included independent, third party opinions.

Independent Opinions

Reference Guidelines

Environmental Reporting Guidelines (fiscal 2007 edition) released by the Ministry of the Environment.
Sustainability Reporting Guidelines Third Edition (G3) released by the Global Reporting Initiative (GRI).

Note
In reporting on fiscal 2010 environmental protection activities, data was carefully reviewed and was revised in cases where discrepancies occurred between actual results and information reported for fiscal 2009. Also, because figures are rounded off, totals may not equal the sum figures.

Forecasts, Expectations, and Plans

What This Report Covers

Term Covered

This report covers fiscal 2010 (April 1, 2010 to March 31, 2011).

Daikin Organizations Covered

This report covers Daikin Industries, Ltd. and its consolidated subsidiaries. Environmental performance data, however, covers four Daikin Industries, Ltd. production bases, seven production subsidiaries in Japan, and 20 production subsidiaries overseas. (See our Web site for company names and other information.)

Note that only the figures on pages 3-4 (printed version, CSR Report 2011) for performance, number of employees, and number of subsidiaries include O.Y.L. Industries, which Daikin acquired in 2006, and O.Y.L. subsidiaries.

Japan

Overseas