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Fundamental CSR
Stakeholder Engagement


Engage in dialogue with all members of society and reflect outside opinions in our business, and continuously examine our actions to ensure that we meet society's demands and expectations

Why is it important?

The business activities of companies directly and indirectly affect stakeholders, the environment and society in general. For a company to achieve sustainable growth, it must not engage in business on a standalone basis; rather it must understand the concerns and expectations of stakeholders through dialogue and make important decisions so as to establish a positive cycle for mutual relationships. This process, known as stakeholder engagement, is a central initiative for a company to fulfill its social responsibilities.


Daikin understands that dialogue and cooperation with stakeholders are essential to its sustainable growth. We value opportunities for dialogue with customers, shareholders, investors, business partners, employees and local communities, and reflect our findings in corporate management. In addition, to balance our own growth with the sustainability of society, we actively involve and continue to improve on dialogues and cooperation with national governments, international organizations and experts for the spread of air conditioning technology and improved environmental performance of our products and services.


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