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Stakeholder Engagement

Dialogue with Government and Industry Groups

Dialogue with Experts and CSR-Related Groups

Worldwide Air Conditioner Forums, "Konwakai," Discuss the Future of Air Conditioning

Since 1995, Daikin has been holding Air Conditioner Forums (Konwakai) in Japan to exchange opinions with experts on the future of air conditioning.
Since fiscal 2007 these Konwakai have spread worldwide: to Europe, China, the U.S., Asia/Oceania, and Latin America. At each Konwakai, we exchange ideas and opinions on environment and energy with local experts, and the information we gather is reflected in the development of technologies and products, and in how we pursue business.
In fiscal 2020, we held online Air Conditioner Forums (Konwakai) eight times in the five global regions of North America, Latin America, Europe, Asia/Oceania, with 90 participants from 22 countries, where participants conducted discussions on the theme focused on indoor air quality and ventilation that have garnered an increased interest.

Online Konwakai (Latin America)

Online Konwakai (Latin America)

Fiscal 2020 Air Conditioner Forums (Konwakai)

Region Meeting Main discussion topics Date Location External participants
North America Discussion of main members in North America Contributions through air conditioners in response to the social issue of the spread of infection April Online 3
North America North American Mini Konwakai Series 1 Behavioral change in the U.S. and our technolgoy and solution in response September Online 6
North America North American Mini Konwakai Series 2 Impact and new business from measures to switch to electrical power and decarbonization in the U.S. November Online 6
North America North American Mini Konwakai Series 3 Indoor air quality & COVID-19: Daikin's sustainability (postponed due to cold wave in Texas) (February) (Online) (10 people scheduled)
Europe The 12th European Konwakai Market change and green recovery in the era of COVID-19 November Online 23 x 2 days
Asia / Oceania Oceania Mini Konwakai Expert Meeting Vol. 1 Environmental change and increased IAQ needs & ventilation in the Asian markets November Online 8
Latin America The 4th Latin American Konwakai Rapid rise of IAQ needs in the Latin American market, short- to medium-term market change and impact on the construction and AC industries November Online 6
Latin America The 4th Latin American Konwakai Session 2 Post-COVID-19: initiatives in Latin America and the Caribbean to achieve a carbon neutral society March Online 15

Opinion exchange and information sharing with industry groups

As part of its stakeholder engagement, Daikin participates in industry groups and actively engages in opinion exchange and information sharing.
For example, Daikin is a member of the Japan Refrigeration and Air Conditioning Industry Association (JRAIA). JRAIA has established committees, with expert members from its affiliated companies to conduct regular meetings for discussions and information sharing pertaining to the future of the refrigeration and air conditioning industry. As part of the activity, Daikin provides cooperation on the research and administrative measures on climate related issues, and conducts inspections and certifications on the environmental performance of refrigeration and air conditioning equipment and their test devices.
Multiple employees of Daikin are members of one of JRAIA's expert committees, the Environmental Planning Committee. The committee is involved in discussions such as improving energy efficiency of refrigeration and air conditioning equipment that also contributes to reduced impact on climate change, and the use, selection of, and policy on appropriate refrigerants.
In addition, Daikin is also involved in the operation of the International Symposium on New Refrigerants and Environmental Technology hosted by JRAIA once every two years. Most recently, Daikin participated as a technical session moderator and panelist in fiscal 2018, where it provided information on low GWP refrigerant, R-32, in aiming to promote understanding of the product.

Active Information Exchange with International Organizations and NPOs and NGOs

We take every possible opportunity to exchange opinions with a range of international organizations and NPOs and NGOs on topics such as the environment and energy.

We are looking to increase the frequency of such information exchanges as we study the direction that Daikin's environmental actions should take.

Participation in Initiatives

Daikin actively participates in a number of initiatives. We hold discussions and exchange information on our approach to CSR and initiatives as well as strive to enhance activities and improve initiatives while working closely with other companies.

Initiatives and Groups We Participate In


UN Global Compact

We have participated in the UN Global Compact for sustainable growth since 2008. The Global Compact requires participating companies from around the world to support and implement the 10 principles covering the four areas of human rights, labor, environment and anti-corruption.

Participation in the Global Compact


Task Force on Climate-related Financial Disclosures (TCFD)

In May 2019, we stated our endorsement of the recommendations made by the Task Force on Climate-related Financial Disclosures (TCFD) established by the Financial Stability Board (FSB) in order to promote the disclosure of business risks and opportunities attributed to climate change.

Information Disclosure based on the TCFD Framework


Japan Climate Initiative (JCI)

The Japan Climate Initiative (JCI) is a network for increasing information dissemination and discussions among companies, local governments, and NGOs actively engaged in climate change countermeasures.
We have participated in JCI since September 2020.

Challenge Zero

Keidanren's Challenge Zero

Challenge Zero is an initiative run by Keidanren (Japan Business Federation) in collaboration with the Japanese government to disseminate and promote innovations domestically and internationally by companies and groups for realizing a decarbonized society.
We have participated in Challenge Zero since September 2020.

 The Eco First symbol

Eco-First Program

The Eco-First Program was established by the Ministry of the Environment in 2008 to promote industry-leading companies to take action toward environmental conservation. Companies pledge to the Minister of the Environment to implement their own environmental conservation initiatives.
We were certified as an Eco-First Company by the Minister of the Environment in November 2008.

Endorsement as an Eco First Company


Japan Clean Ocean Material Alliance (CLOMA)

Japan Clean Ocean Material Alliance (CLOMA) is a platform for strengthening collaboration and accelerating innovation among a wide range of affiliated members that transcends industry types in order to address the issue of ocean plastic waste. Daikin has become a member of CLOMA since 2019.

Daikin Cooperates in Formation of Environmental Policy

As it does business in countries around the world, Daikin ties up and cooperates with national and local governments and industry groups to come up with proposals and to call on all parties concerned for the betterment of society.

Particularly in the area of selecting and enacting the use of next-generation refrigerants, we are participating in international conferences, seminars, academic conferences, and exhibitions and working closely with representatives of industry groups, UN organs, and environmental ministries of governments, discussing regulations, standards, and refrigerant trends and efforts to phase out certain refrigerants, and providing as much information as possible to help countries choose the new refrigerants that are best for them.

We plan to continue sharing information on refrigerant technology with the relevant people around the world.

Recent international initiatives (5-year period)

Fiscal 2016, 2017 - Sri Lanka Recovery and recycling Worked on the development of a scheme for disseminating air conditioners using low-GWP refrigerants, as well as recovering, recycling, and destroying refrigerants as part of a jointed entrusted research project by the Ministry of the Environment aimed at supporting developing countries.
Fiscal 2018 - Mexico Energy conservation Conducted the promotion of inverter air conditioners using R-32 refrigerant as part of the Collaboration Program with the Private Sector for Disseminating Japanese Technology under the Japan International Cooperation Agency (JICA).
Fiscal 2019 - Mexico Energy conservation Continuing from fiscal 2019, provided ongoing support to promote switch to low GWP refrigerants and high efficiency air conditioners
- Brazil Energy conservation Embarked on the Collaboration Program with the Private Sector for Disseminating Japanese Technology under the Japan International Cooperation Agency (JICA), and implemented activities to promote inverter air conditioners through collaboration with international agencies
- Saudi Arabia Energy conservation Demonstration testing was conducted as part of the JCM Feasibility Study by the Ministry of Economy, Trade and Industry. Assistance was provided on implementing necessary international standards for the appropriate evaluation of inverter products.
April U.S. Energy conservation We invited a delegation of 18 members including U.S. senators from California to visit our company where we introduced our initiatives.
During the same month, we visited the U.S. and showcased our environmental technology during an individual interview with the California Air Resources Board and exchanged ideas on decarbonization.
May Global Recovery and recycling We gave a lecture on our initiative on recovering and reclaiming refrigerants at the Global Dialogue with the Private Sector on Technology Solutions for Holistic Waste Management held by the United Nations Environment Programme (UNEP)
June Global Energy conservation Display of actual model of R-32 and inverter at the exhibit adjacent of the G20 Ministerial Meeting on Energy Transitions and Global Environment for Sustainable Growth.
October Brazil Energy conservation Invited government officials from Brazil to share our information on technology at the Technology and Innovation Center (TIC) and exchanged ideas with the Ministry of Economy, Trade and Industry and the Energy Conservation Center, Japan.
November Brazil Energy conservation Presentation on R-32 and invertors at the Manaus Environmental Fair following an invitation from the government of Brazil
Fiscal 2020 - Global Recovery and recycling We declared our agreement to the initiative and declared our cooperation to the activities on fluorocarbon life cycle management as a private sector company that was promoted by Minister of the Environment Koizumi at COP25 in December 2019, endorsed by the Government of Japan and Ministry of the Environment
- UAE Energy conservation Provided assistance on adopting international standards necessary for appropriate evaluation of inverters.
July Brazil Energy conservation With past activities bearing fruit, the energy efficiency standards were amended in July 2020. We provided assistance on developing rules to appropriately evaluate the environmental performance of products.
September Tanzania Energy conservation We applied for and got accepted into JICA's SDGs Business Support Program in order to accelerate measures aimed at resolving issues such as health maintenance, enhancing productivity, human resource development and employment, and stable supply of electricity that are necessary for the develop of countries in which we aim to expand business through subscription service of high efficiency air conditioners. We are scheduled to start our activities within fiscal 2021.
February Latin Americas Energy conservation Presentation on our initiative on increasing the efficiency of air conditioners and adopting lower GWP refrigerants at the Super-efficient Equipment and Appliance Deployment (SEAD) Workshop targeting Latin America co-hosted by the International Energy Agency (IEA) and the government of the U.K. as the host country of COP26.
March Global Energy conservation At the 6th Annual Global Conference on Energy Efficiency hosted by the International Energy Agency (IEA), our Executive Officer in charge of Global Environment presented our energy conservation initiatives for air conditioners.

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