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Stakeholder Engagement

Dialogue with Government and Industry Groups

Dialogue with Experts and CSR-Related Groups

Worldwide Air Conditioner Forums, "Konwakai," Discuss the Future of Air Conditioning

Since 1995, the Daikin Group has been holding Air Conditioner Forums in Japan to exchange opinions with experts on the future of air conditioning.
With the rapid globalization of our business, since fiscal 2007 these forums have spread worldwide: to Europe, China, the U.S., Asia and Oceania, and Latin America. At each Konwakai, we exchange ideas and opinions on environment and energy with local experts, and the information we gather is reflected in the development of technologies and products, and in how we pursue business.
In fiscal 2017, we held Air Conditioner Forums six times in the five global regions.

In April 2017, we also held our first Air Conditioner Forums in Latin America, where the theme was progress in energy-efficient and environmental technologies with the goal of creating a sustainable society. At the Air Conditioner Forums, we introduced Daikin's technologies and efforts aimed at achieving this goal, and we exchanged opinions and ideas with participants who included officials of various governments and university professors.

Besides our participation so far in international conferences of groups such as the Japan Refrigeration and Air Conditioning Industry Association (JRAIA) and the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), we took part in the International Sorption Heat Pump Conference (ISHPC 2017) in August 2017 in Tokyo, and we will take part in the 9th Asian Conference on Refrigeration and Air-conditioning (ACRA 2018) in June 2018 in Sapporo.

Air Conditioner Forum in Latin America

Air Conditioner Forum in Latin America

Fiscal 2017 Air Conditioner Forums

Region Main discussion topics Invited guests
Asia, Oceania
  • Green buildings, demand-response, indoor air quality, outlook for air conditioning business, Daikin's policy on refrigerant environmental issues
Total of 22 from 11 countries; university professors, specialists, etc.
Latin America
  • Progress in energy efficiency and environmental technologies toward building a sustainable society
Total of 25 from 7 countries; university professors, specialists, etc.
  • Themes were ICT and future of air conditioning and construction, demand-side-centered society (DSS technicians who will support Industry 4.0 society of automation and data exchange)
  • Introduction to Daikin's response to BIM, and Daikin's product strategy and CSR efforts
Cumulative total of 23 for the year; university professors, specialists, etc.
North America
  • Introduction to Daikin's efforts in environmental technologies and energy efficiency, situation in North American air conditioning market
Total of 28 from 11 countries; university professors, specialists, etc.
  • Energy performance evaluation of buildings and its effect on selection of air conditioners, and role and significance of standardization that will expand innovation in indoor air quality
Total of 20 from 16 countries; university professors, specialists, etc.

Active Information Exchange with NPOs and NGOs

We take every possible opportunity to exchange opinions with a range of environmental NPOs and NGOs.

In fiscal 2017, we took part in technical information exchange events with American NGOs working on issues such as climate change and energy efficiency, including the Natural Resources Defense Council (NRDC), the Alliance to Save Energy (ASE), and the American Council for an Energy-Efficient Economy (ACCC). The goal of such talks is to deepen and further debate on these issues in the U.S., where environmental measures have been slow in getting implemented under the Trump administration.

We are looking to increase the frequency of such information exchanges as we study the direction that Daikin's environmental actions should take.

Dialogue session with an American NGO

Dialogue session with an American NGO

Participating in CSR-Related Groups and Collaborating with Other Companies

The Daikin Group takes part whenever possible in the activities of various CSR-related groups under the auspices of, for example, the United Nations and the Japanese government. Besides discussions and information exchange with these groups on CSR philosophy and actions, we also collaborate with other private companies in order to step up our CSR activities and improve the content of our efforts.

In fiscal 2017, we took part in subcommittees of the Global Compact Network Japan, a CSR research conference, and the Eco-First Promotion Conference.

Daikin Cooperates in Formation of Environmental Policy

Daikin Calls on All Concerned Parties to Participate in Selection of Next-Generation Refrigerants

As it does business in countries around the world, the Daikin Group ties up and cooperates with national and local governments and industry groups to come up with proposals and to call on all parties concerned for the betterment of society.

Particularly in the area of selecting and enacting the use of next-generation refrigerants, we are participating in international conferences, seminars, academic conferences, and exhibitions and working closely with representatives of industry groups, UN organs, and environmental ministries of governments, discussing regulations, standards, and refrigerant trends and efforts to phase out certain refrigerants, and providing as much information as possible to help countries choose the new refrigerants that are best for them.

We plan to continue sharing information on refrigerant technology with the relevant people around the world.

Daikin Joins Projects by Japanese Government and International Organizations

In fiscal 2017, Daikin again joined other companies in carrying out a basic survey that will be used to create a scheme in Sri Lanka for disseminating air conditioners using low-GWP refrigerants, as well as recovering, recycling, and destroying refrigerants. The survey is part of support for emerging countries under Japan's Ministry of Economy, Trade and Industry (METI).

In fiscal 2016, under the survey covering 40 factories in 13 industrial parks in Sri Lanka, information was gathered on air conditioner electricity consumption and refrigerants, and calculations were made on potential CO2 emission reductions. In addition, hearings were held on progress in the recovery, recycling, and destruction of refrigerants that will accompany the switch to energy-efficient air conditioners.
Based on information gathered, participants studied the possibilities for creating a new scheme.

In fiscal 2017, low-GWP air conditioners were installed in classrooms at a vocational training school in Sri Lanka so that verification testing could be carried out under actual conditions.
Students at the vocational school not only learned how to install the air conditioners but also learned how to take efficient measurements so that they could carry these out on their own.
In addition, after a series of discussions with the Sri Lankan government regarding the new scheme, the parties managed to come up with a proposal that would contribute to the creation of a scheme.

At an announcement event held in unison with the government of Sri Lanka, attended by more than 70 members of government, academic associations, and industry, we strove to raise awareness of the importance of disseminating energy-efficient products and recovering, recycling, and destroying refrigerants.
Also at the meeting, the principal of the vocational training school, which conducted verification tests with actual air conditioners, spoke about what the school's students learned through the Daikin training about things like improved installation service and the collection and recycling of refrigerants. This talk by a local participant about the importance of this initiative, given based on firsthand experience, prompted many in attendance to voice their approval of this joint effort.
The Sri Lankan government has shown a strong desire to continue with this effort, and plans are to carry out verification of the proposed scheme in the next fiscal year and beyond.

In fiscal 2016, a Daikin project proposal to disseminate environmentally conscious, high-efficiency air conditioners in Mexico was chosen by the Japan International Cooperation Agency (JICA) as a project to disseminate private enterprise technologies. This was followed by the adoption of a project in Brazil in fiscal 2017.
As in Mexico, in Brazil Daikin conducted measurement testing of high-efficiency air conditioners using the R-32 refrigerant, and subsequently quantified the effects of using these products. Daikin also shared with the Brazilian government knowledge on making energy-efficiency-related policies. We will strive to build markets for energy-efficient products in Mexico and Brazil and subsequently aim to expand in the entire South American Market.


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