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Environmental Management

Environmental Management System

Environmental Management System

Building a Group-Wide Environmental Management Promotion System

The Daikin Group has built and operates an environmental management system (EMS) in accordance with ISO 14001. This EMS is shown in the diagram below.

The creation of environmental management systems is also proceeding at companies that are new to the Daikin Group. By fiscal 2016, we aim to have all Daikin bases certified for ISO 14001.

To ensure the reliability of data and improve our mechanisms for environmental management, we have had data verified by a third party since fiscal 2013.

System Driving Environmental Management

System Driving Environmental Management

Ratio of Employees Belonging to Facilities That Obtained ISO 14001 Certification (FY2015)

Ratio of Employees Belonging to Facilities That Obtained ISO 14001 Certification (FY2015)

Building an Integrated EMS and Taking Environmental Action in Japan

In 1996, individual production bases in the Daikin Group in Japan began creating and operating their own EMS for the sake of environmental protection.

In 2004, based on a policy that advocated the integration of environmental and business activities and the full-fledged pursuit of environmental management, all bases and subsidiaries (including non-production bases) in Japan received integrated certification for ISO 14001, and this gave us a system for conducting environmental management across the entire group in Japan, including non-production bases such as sales companies. Each company division conducted business in its own environment-conscious way; for example, sales divisions carried out environmentally conscious marketing and design divisions designed products for minimal environmental impact.

Since fiscal 2015, we have been preparing to achieve certification for ISO 14001:2015 at all our worldwide bases.


Global Environmental Meetings

Boosting Environmental Action by Sharing Information and Discussing Challenges

The 2nd Global Environmental Meeting in ThailandThe 2nd Global Environmental Meeting in Thailand

To ensure the continuous improvement of the Daikin Group's environmental management, environmental meetings are held once a year in four regions (Europe, North America, China, and Asia/ Oceania). At the meetings, the company presidents, environmental heads, and environmental managers in each division at worldwide bases, along with the environmental managers in each division in Japan, share Group policy and medium and long-term targets.

In fiscal 2015, in addition to the existing environmental meetings, we held the 2nd Global Environmental Meeting in Thailand with the aim of accelerating energy-efficiency action at all worldwide companies. Participating were environmental managers from bases in Japan, China, Oceania, and Europe. The concept of the meeting was “learn, talk, and take action,” with participants touring Daikin’s two Thai plants to see examples of improvements, then breaking into small groups for animated discussions on future energy-efficiency activities.


Environmental Audits

Audit by Internal Auditors and Third-Party Institutes

Daikin Group companies certified for the integrated EMS undergo annual internal audits performed by third-party certification institutes based on ISO 14001.

In fiscal 2015, to comply with the Act on Rational Use and Proper Management of Fluorocarbons, which went into effect in April 2015 in Japan, the Daikin Group in Japan conducted internal audits that focused on areas such as confirming the state of equipment management. In addition, we confirmed how well Daikin branches were abiding with laws, and we noted any areas in which improvement was needed.

Internal environmental audits held in the Daikin Group in Japan in fiscal 2015 revealed no major problems, and no cases of major non-conformance were found by third-party certification institutes. However, there were problems discovered in relation to operational ambiguities, and in relation to the failure to consistently fix certain problems across the entire organization. In order to solve these issues, we intend to revise our rules in fiscal 2016 in line with ISO 14001 revisions.

Report from Audits (FY2015)

  Problems found from internal environmental audits Problems found by third-party certification institutes
Major non-conformance 0 0
Minor non-conformance 17 0
Items improved 136 6

Training Internal Auditors

There are currently 93 internal auditors undergoing training and skills improvement at the Daikin Group in Japan. New and experienced auditors work in pairs so as to pass on skills from one generation to the next and 8 new auditors work as assistant auditors. Internal auditors also take annual training to improve their skills and ensure standards are being thoroughly met.

In fiscal 2015, training for auditors had participants gaining an understanding of the important Act on Rational Use and Proper Management of Fluorocarbons, as well as undergo study on what items need to be confirmed during audits. In addition, they practiced pointing out problems based on objective facts. In fiscal 2015, seven auditors were promoted to audit managers, and 14 assistant auditors were promoted to auditors.

We will continue to hold training under the internal auditor program, as well as have internal auditors experience audits in other parts of the organization, where they can find successful cases they can bring back and replicate, thus improving the overall level of audits in the Daikin Group. In addition, as a key measure for fiscal 2016, we will educate internal auditors to ensure a smooth transition to the revised ISO 14001:2015.


Environmental Education

Environmental Education that Leads to Employee Awareness and Action

Be it through educational or on-the-job opportunities, the Daikin Group promotes employee awareness of how our business affects the environment to encourage employees to take positive action for its preservation.

In Japan, we hold e-learning on the intranet once a year in order to enhance employees' understanding about the environmental issues most important to Daikin. We have an in-house environmental newsletter that introduces actions that each company division are taking.

At overseas bases certified for ISO 14001, we hold environmental education for employees geared to the needs of each base.

PR and educational tools to raise employees' environmental awareness

In-house environmental newsletterIn-house environmental newsletter

E-learning textbookE-learning textbook

FY2015 Environmental Education (All Daikin Group Companies in Japan)

The Daikin Group in Japan conducted the following company-wide education. Individual company divisions also conducted their own educational activities.

Name of activity Personnel involved No. of times held
Environmental e-learning All employees Once

With the goal of raising environmental awareness and knowledge, participants learn about a wide range of environmental issues, especially those directly related to Daikin's business, such as global warming and ozone layer depletion, as well as new environmental topics each year that are relevant and current.

In fiscal 2015, participants studied the importance of water resources and the Paris Agreement, which was adopted at the 21st Session of the Conference of the Parties to the United Nations Framework Convention on Climate Change (COP21). They also studied activities Daikin is pursuing to reduce CO2 emissions through both (1) its business and (2) its contribution to communities.

(1) Daikin reduces CO2 emissions through its business by making air conditioners more energy efficient, by spreading the sales of inverter products, and by using refrigerants with low environmental impact.

(2) It reduces CO2 emissions through contribution to communities by working to protect the environment.

Environmental managers education Environmental managers Once

With revisions to ISO 14001 in September 2015, the Daikin Group in Japan intends to transition to the revised ISO 14001 in February 2017. In preparation for this, in fiscal 2015 an external instructor was invited to deepen participants understanding on the background of the ISO 14001 revisions, trends among other companies and in society in general, the philosophy of the revised ISO 14001, and the main points of the revisions.


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