At Daikin, based on ISO 14001, inspections by certification bodies are conducted and internal audits are implemented annually. Internal audits focus on conformity with standards and confirmation of legal compliance.
Three years have passed since the Daikin Group in Japan transitioned to ISO 14001:2015, and new initiatives have begun to take hold. As a result, the internal audit for fiscal 2019 focused on whether target setting and evaluations are being carried out appropriately. Two major nonconformities were revealed, but these have since been corrected after clarifying rules and visualization of the situation. Inspections conducted by certification bodies revealed no nonconformities.
At each Daikin production site and production subsidiary, systems are in place to minimize environmental damage in the unlikely event that accidents or disasters should occur. Also, we seek closer interactions with nearby residents' associations and conduct factory tours among other daily efforts to maintain an emergency contact system coordinated with local communities.
|Findings from internal environmental audits||Findings by certification bodies|
As of the end of fiscal 2019, there are currently 87 internal auditors undergoing training and skills improvement at the Daikin Group in Japan. New and experienced auditors work in pairs so as to pass on skills from one generation to the next and 11 new auditors work as assistant auditors. Internal auditors also take annual training to improve their skills and ensure standards are being thoroughly met.
During training in fiscal 2019 group discussions were held on audit know-how. By having highly experienced and newly appointed auditors discuss know-how together, we are able to raise awareness and foster improvement.
Going forward, we will focus on enhancing the skills of new auditors with an eye toward the generation change taking place among auditors.
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