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Corporate Governance

Information Security

Basic Policy on Information Security

Proper Management and Use of All Confidential Information Including That of Other Companies

Daikin's Group Conduct Guidelines state that we manage and use confidential information appropriately. Information managers in each division follow in-house protocols in thoroughly managing confidential information, be it our own or that of other companies. The system undergoes continuous improvement as employees carry out their own self assessments, the legal department carries out legal audits, and the Internal Auditing Department conducts internal audits.

And with the increasingly widespread problems of companies losing information over the Internet, we are striving to raise the awareness of employee regarding managing their information; for example, we have strict company policy regarding employees' use of social media.

In October 2018, Daikin formulated its Information Security Basic Policy, the goal of which is to clarify our basic philosophy and action on information security and get all of Daikin working as one to manage and protect information.

Group Conduct Guidelines

5. Proper Management and Utilization of Information

We shall properly manage and effectively utilize the confidential information of our company, the confidential information obtained from other companies, and the personal information of our customers and employees and shall not obtain any information through improper means. We shall thoroughly execute IT security management for our computer systems and the data-resources saved on them.

Information Security Basic Policy

The Daikin Group recognizes that one of our most important management issues is to deliver safe and highly reliable products and services and protect our information assets as well as customers' information assets in our possession from various types of threats by addressing information security risks which increase on a daily basis. To deal with these issues, we establish the Group basic information security policy and unite as the Daikin Group to further reinforce information security.

  1. Our Group complies with rules and regulations, national guidelines, and other social standards in connection with information security.
  2. Our Group establishes and complies with internal rules related to information security based on the basic information security policies.
  3. Our Group implements appropriate security measures from personnel, organizational, and technological perspectives to protect and manage information.
  4. Our Group provides continuous education and awareness programs for information security to all employees.
  5. Our Group properly collects information and quickly reports to top management in the event that a security problem occurs on information assets. In addition, we rapidly investigate the cause and strive to minimize the damage and prevent recurrence.
  6. Our Group inspects the information security management system and its initiatives and continuously reviews and improves them.

Response to Personal Data Regulations for EU Citizens

See Response to Personal Data Regulations for EU Citizens (Respect for Human Rights)


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